E-commerce Executive - Surat, India - Jivraj Tea International Pvt. Ltd.

Jivraj Tea International Pvt. Ltd.

Verified Company

Surat, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job title :
E-commerce Executive

Reports to :
Marketing Manager

Department :
Marketing

Region :
Surat

Company Name :
Jivraj Tea International Pvt Ltd.

Job Purpose:
To oversee a retail company's online sales and presence. They are responsible for conveying a consistent brand image that attracts customers by encouraging sales on the websites.

Roles & Responsibilities:

Write and edit product content that will be published on ecommerce websites/portals.
Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
Work closely with different team like, marketing, sales to provide updated content that will be shared across ecommerce platforms.
Provide support to marketing agency.
Identify best practices regarding inventory, preorders, and pricing policies.
Ability to multitask and meet deadlines while maintaining attention to detail.
Responsible for process order and advertising on sites like Flipkart, Snapdeal, Amazon, etc. as well as our website.
Managing stock availability of all products.
Driving the sales performance of the ecommerce platform.
Managing & executing promotional campaigns and offers.
Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments.
Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.
Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sellthrough and offer code performance.

Skills:

Experience in managing and maintaining ecommerce websites/portals.
Excellent communication and collaboration skills.
Analytical and multitasking skills.
Knowledgeable of the ecommerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends and usability best practices.

Qualification: