Global Operational Excellence - India - Vertiv Group Corp

Vertiv Group Corp

Verified Company

India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

***As a member of the Global Service team and a partner to the Global Snr VP Service, the Director Service Operational Excellence oversees the successful design and implementation of a portfolio of high-priority, high-impact Company initiatives to accelerate growth and profitability.

RESPONSIBILITIES

Support business leaders with effective analysis, modeling, and research tools, to develop recommendations and business plans for programs and service development, growth and efficiency.
Prioritize the business portfolio of strategic operational initiatives to develop a complete program, including an understanding of costs, anticipated benefits, risks, and interdependencies.
Drive consistency within the Service Operations Team, developed to drive efficiency, Productivity and utilization with the Regional Service Operations teams.
Operationalize the Global governance cadence to monitor annual operating plan execution; identify roadblocks and areas where strategies, tactics, and execution need to adjust based on new learnings.
Introduce new KPI's, Lean Practices and tools to improve Engineer Productivity.
Collaborate with the business and Finance to define Service dashboards and standard operational reporting to be included in the LOB Global QBR's and Regional interlock meetings.
Performs other activities as requested and prioritized by the Global Snr Vice President of Service.

QUALIFICATIONS

Minimum Job Qualifications:

Bachelor's degree in business, engineering, or technology operations is desirable; MBA preferred.
6+ years of experience in a top tier consulting firm or internal business function leading initiative teams in operations and transformation project work

Preferred Qualifications:

Analytical skills to understand the impact of recommendations on the organization.
Exceptional communication skills and ability to build diverse relationships within a matrix organization.