ITIS Service Desk Agent - Delhi, India

Only for registered members Delhi, India

4 days ago

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Job summary

This role is for one of the Weekday's clients. The ITIS Service Desk Agent serves as the first point of contact for employees and managers, providing Level 1 support for HR systems and administrative queries.
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Responsibilities

  • Provide first-level support to employees and managers via email, voice, HR systems tools, and mobile applications.
  • Act as the initial point of contact for HR system and administration-related queries, ensuring accurate triaging and resolution.

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