- Provide incident management and problem resolution.
- Support end user requests in a timely manner.
- Monitor environments, applications, and batch jobs.
- Conduct data reconciliations within Oracle EBS R12/ Cloud ERP applications and between Oracle EBS R12/ Cloud ERP and external applications.
- Coordinate with Oracle Support via creating tickets and change requests for issue resolutions, applying patches, ensuring environments are addressed for any security vulnerabilities, and database refreshes.
- Work independently on break fixes, code promotion to different environments.
- Identify gaps in the systems/applications/integrations and plug them as needed.
- Work on process improvements.
- Gather requirements from Business and work on minor enhancements to existing systems and processes.
- Oracle eBusiness Suite R12 (GL/ FAH/ AP/ FA modules) and Cloud ERP Financial modules.
- Experience in the following areas would be a plus.
- EBTax and Vertex
- Financial Accounting Hub
- SQL*Plus, PL/SQL, UNIX Shell script, BI Publisher development
- Strong knowledge of Implementing OIC integrations with Oracle Financials.
- Strong knowledge of entire Oracle stack and other complimentary products needed for Oracle Integration Cloud (OIC ICS (Integration Cloud Service), VBCS (Visual Builder Cloud Service), and PCS (Process Cloud Service) Implementations.
- Experience in OIC Integration Implementations and running Oracle PaaS components.
- Excellent analytical/troubleshooting skills.
- Excellent written and verbal communication skills.
- Able to effectively communicate across teams and roles.
- Ability and desire to thrive in a proactive, high-pressure environment.
- Bachelors degree in computer science or a related discipline.
- Proven experience of typically eight or more years of solid, diverse work experience in IT with a minimum of 4 years experience in Oracle EBS R12 or Cloud ERP application design, development, and implementation.
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Systems Analysis Lead Analyst - Hyderabad, India - Evernorth
Description
Responsibilities:
Qualifications:
Required Experience & Education:
Equal Opportunity Statement:
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.