- Required 8 to 12 years of total experience.
- At least 68 years of relevant experience in Ecommerce.
- Design the Solution architecture for the foreseeable future (2 to 4 years).
- Define strategic choice between buying and own build, and make tradeoffs between requirement, quality, stability, and implementation cost & speed.
- Own" the complete ecommerce landscape (Pricing & BI, product content, channel integration, webshops (running on Salesforce CC) and customer service.
- Lead the design and development of the ecommerce platform, ensuring that it is scalable, secure, and performant.
- Work closely with the development teams to ensure that the various platforms within the domain are being built using best practices and adhere to (enterprise) architectural principles.
- Collaborate with Lead Product Owner and other stakeholders to understand their needs and translate them into technical requirements.
- Asses current vendors against our future roadmap and initiate changes if needed.
- Drive technical, architectural, and functional discussions, challenging and guiding both business and developers to build solutions that fit our needs and achieve our longterm business objective.
- Surveil development efforts and provide technical direction to the team based on stakeholder requirements.
- Define system integration architectures and work with partner system integrators and design patterns, approaches, and guidelines, adhering to compliance standards.
- Stay abreast with new technologies and share new ideas and techniques that are relevant to the ecommerce space.
- Create an approachable environment for the team members to ask questions and escalate issues; define milestone commitments and mentor junior team members.
- Support the team in planning data migration and system golive activities addressing technical issues and challenges.
- Determine software solutions and perform POCs as needed.
- Perform code review.
- Implement load testing standards to troubleshoot performance problems.
- Design and develop frameworks, tools, and accelerators that enhance the ability of technology team members and organisation.
- Contribute to new business opportunities by participating in presales providing solutions driving technical discussions with internal stakeholders.
- Integrate thirdparty systems, like CRM, OMS, or ERP data, in ecommerce platforms using middleware, native APIs, or API gateways.
- Fix performance, scalability, and other issues in a very timecritical environment.
- 5+ years of experience as a Solution Architect.
- 8+ years of experience in developing ecommerce solutions and applications.
- 6+ years of experience in any commercial ecommerce tool like SFCC, Magento, Shopify, BigCommerce, etc.
- Architect certification in any ecommerce tool is desirable.
- Startup company experience is a plus.
- Proven handson implementation experience in large, complex, multidomain, and multisite ecommerce projects.
- Experience with the Salesforce Commerce Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Mulesoft, Zendesk, Winshutte CMS, and RabitMQ ESB.
- Good knowledge of UI technologies and omnichannel ecommerce platforms.
- Strong knowledge of ecommerce functionalities like product and catalogue management, pricing promotions, loyalty, inventory management, order fulfilment, warranties, return management, payments, supply chain, etc.
- Sound knowledge of cloud infrastructure in a popular platform, like AWS, Azure, or GCP.
- Excellent interpersonal and communication skills to effectively collaborate with diverse teams and present complex technical concepts to nontechnical stakeholders.
- Demonstrated ability to analyse complex business problems and architect innovative and practical solutions.
- A collaborative attitude with a willingness to mentor and support other team members.
- Ability to work in a fastpaced and dynamic environment, adapting to changing
- Expertise in application lifecycle methodologies (like agile project and engineering processes, MVP).
- Handson knowledge of CI/CD implementation.
- Comfortable in conducting workshops.
- Handson experience in agile development methodology.
- A selfstarter and quick learner with the ability to work in a fastpaced and evolving environment.
- Proactive, strong, and improvementfocused problemsolving skills.
- Visionary with a helicopter view.
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