Interfacing Executive - Pune, India - CrelioHealth
Description
Job Role - Interfacing Executive
Location - Pune
Responsibilities:
- Provide service and customer support during field visits
- Follow discussed schedule and execute accordingly
- Manage all onsite installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and resolve them with a guided approach,
- Follow regular reporting to the manager
- Document processes where required
- Follow all company's and department's field procedures and protocols
- Cooperate with the technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements:
- 13 years experience in field support
- Ability to troubleshoot, test, repair and service technical equipment
- Excellent written and verbal communication ability
- Ability to work flexible shifts and adapt to changing work schedules
- Strong multitasking and organizational skills
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics.
Our product is LIMS & CRM used for Pathology Labs & Hospitals.Our Product -
-
CrelioHealth LIMS:
- Webbased LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
CrelioHealth CRM:
- Patient booking and engagement tool to take patient experience to the next level.
CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Blog - CrelioHealth for Diagnostics
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