Operations Associate - Bengaluru, Karnataka, India - Practo Technologies

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description

Roles and Responsibilities:
Payment collection on Practo POS machine.

Patient Billing & invoice generation

Issue receipts/Invoice for received payments.

Keep an accurate record of patient appointments & Procedures

Day-end Consultation & Transaction Reconciliation (Revenue Recognition)

Calls patients in case of Cancelled appointments/ Reschedule/No Shows

Provide regular, accurate reports on billing data

Securely handle patient data and payment information

Real time operational escalations handling

Help & train the clinic staff on the designated company software

Willingness to travel across the designed zone based on the request

Required Skills

Experience as Billing Specialist

Adherence to laws and best practices in regards to dealing with customers and data

Comfortable dealing with numbers and the processing of financial information

Good knowledge of MS Office particularly Excel & G Sheet.

Proficiency in English & preferred local language

High degree of attention to detail and trustworthiness

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