Operations Associate - Bengaluru, Karnataka, India - Practo Technologies
Description
Roles and Responsibilities:
Payment collection on Practo POS machine.
Patient Billing & invoice generation
Issue receipts/Invoice for received payments.
Keep an accurate record of patient appointments & Procedures
Day-end Consultation & Transaction Reconciliation (Revenue Recognition)
Calls patients in case of Cancelled appointments/ Reschedule/No Shows
Provide regular, accurate reports on billing data
Securely handle patient data and payment information
Real time operational escalations handling
Help & train the clinic staff on the designated company software
Willingness to travel across the designed zone based on the request
Required Skills
Experience as Billing Specialist
Adherence to laws and best practices in regards to dealing with customers and data
Comfortable dealing with numbers and the processing of financial information
Good knowledge of MS Office particularly Excel & G Sheet.
Proficiency in English & preferred local language
High degree of attention to detail and trustworthiness
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