Network Security L2 L3 Zscaler Ps Gurgaon - Gurugram, Haryana, India - Sampoorna Computer People
Description
Job Summary
- Experience:
- 13 Years
Location:
Gurgaon
- Designation:
Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
- Educational Level:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Network Administration / Security
Key Skills:
Zscaler
Job Post Date:
Wednesday, April 17, 2024
Company Description
- Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world's most established communications company, employing around 100,000 people in 170 countries around the world.
- Their principal activities include:
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services
They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.
- Specialties: Telephony, Networking, Cloud Services, Unified Communications
- Key Responsibilities:
- Work on complex incidents, problems and changes within the Operational environment.
- Manage, lead and prioritise a team of Security Analysts working in a operational environment, provide level 3 operational support and own achieving SLAs for agreed service metrics
- Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation.
- Carry out Security Solutions Technical Consultancy in support of customer project work.
- Could maintain a lab environment for training, testing of new services and support of customers.
- Form an integral part of a 24hour support rota to provide 24x7 support to the designated customers
- Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects.
- Attend meetings on behalf of the team and line manager.
- Produce and support Firewall polices and function configuration builds to allow implementation of customer projects
- Mandatory Skills:
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