Receptionist - Chennai, Tamil Nadu, India - A4 Hospital Fertility Centre
3 weeks ago
Description
Relevant experience :
Must(1 YRS)
Position:
Receptionist
Location:
A4 Hospitals and Fertility Centre
Summary:
Responsibilities:
- Greet patients and visitors in a warm and welcoming manner.
- Schedule appointments and maintain the appointment calendar, ensuring accuracy and efficiency.
- Verify patient information and insurance coverage, collecting necessary co-payments or fees.
- Assist with patient registration and paperwork, ensuring all forms are completed accurately and in a timely manner.
- Maintain cleanliness and organization of the reception area, ensuring a professional and inviting atmosphere.
- Coordinate patient referrals and medical records requests as needed.
- Assist with administrative tasks such as filing, data entry, and ordering office supplies.
- Collaborate with medical staff and other departments to ensure seamless communication and patient care.
- Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
- Handle patient inquiries and concerns with empathy and professionalism, escalating issues as necessary.
- Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in a medical or healthcare setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer skills, including Microsoft Office and electronic medical records systems.
- Ability to work independently as well as part of a team.
- Compassionate and patient-focused attitude.
- Ability to maintain composure and professionalism in high-pressure situations.
- Flexibility to adapt to changing priorities and schedules.
- Knowledge of medical terminology is a plus.
Working Conditions:
- Fulltime position, with occasional evenings or weekends required.
- Fastpaced medical environment with frequent patient interactions.
- Requires prolonged periods of standing, as well as sitting and computer use.
- May involve exposure to infectious diseases and bodily fluids.
To apply, please submit your resume and cover letter detailing your qualifications and interest in the position. We look forward to welcoming you to our team
Phone :
Job Types:
Full-time, Permanent
Pay:
₹15, ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
Microsoft Office: 1 year (preferred)
- Front desk
- Receptionist: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
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