International Voice Process - Mumbai, India - Tech Mahindra Limited
Description
We are hiring for Customer Service Representative (Australian Process)
Looking for someone who can join us on immediate basis
Responsibilities:
Should possess excellent Voice English Communication skills.
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Professional and positive in interactions with others and is able to establish rapport quickly
- This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multitask, organize, and prioritize work
- Minimum 6 months experience into International BPO
- HSC/GRAD
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹20, ₹40,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- International voice process: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
Salary:
₹25, ₹36,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
Education:
- Secondary(10th Pass) (preferred)
Experience:
- International voice process: 1 year (preferred)
Language:
- English Fluent (preferred)
Speak with the employer
More jobs from Tech Mahindra Limited
-
Sr. Associate WFM
Pune, India - 6 days ago
-
Customer Service Representative Chat
Hyderabad, India - 1 day ago
-
Team Lead Service Desk
Hyderabad / Secunderabad, Telangana, India - 6 days ago
-
Customer Service Associate
Gandhinagar, India - 1 week ago
-
Customer Care Executive
Mumbai, India - 3 days ago
-
Telesales Executive
Hyderabad / Secunderabad, Telangana, India - 6 days ago