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    India - Associate - Customer Service Voice (Travel)-REF41564I - Pune, India - WNS

    WNS
    WNS Pune, India

    6 days ago

    WNS background
    Description

    Company Description

    WNS (Holdings) Limited (NYSE: WNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

    We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

    Job Description

    **This is an example for reference, kindly edit basis role requirement**

    Handling Travel related calls of Bookings, Reservations, Cancellations , Baggage, etc.
    Provide solution for specific requests as per process guidelines.
    Understand customer queries and demonstrate empathy while providing customer support.
    Exp - Freshers.

    Qualifications

    **This is an example for reference, kindly edit basis role requirement**

    Graduate / Undergraduate

    Additional Information

    **This is an example for reference, kindly edit basis role requirement**

    Should be ok with working in 24* 7 environment.