Senior Lead Analyst - Pune, India - FIS Global

FIS Global Pune, India

2 weeks ago

OTHER

Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

Sr. Lead Engineer - Product Support (Open)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?About the team

About the Team

FISTM Optimist helps compliance officers cope with increasing data volumes, understand more sophisticated product risks, stay ahead of evolving regulations and rapidly respond to ongoing demands from auditors and regulators. FIS Compliance Suite of products helps firms meet their compliance and regulatory obligations – from providing comprehensive surveillance for insider trading and market manipulation to assisting in supervisory controls and supporting management reporting.

What you will be doing

This position is for Lending group: You will be responsible for CX support. Primary support to Credit Application Product (Optimist) for APAC/AUS clients, Need to do direct client interactions and expectations to represent strong FIS image, internally with various stakeholders as well as externally with growing client footprint. This position is for Pune location

What you bring:

Knowledge / Experience

· Min 5-7 years of experience on CX support/ product support/ technical support.

· This is more over functional/techincal support role.

· Domian: knowledge on credit Assessment, Loan, Banking.

· Establish strong relationship with clients.

· Good Communication skills

· Quick learner and flexible to work in shifts.

· Strong analytical skill.

· Strong troubleshooting skills.

Skills

· Excellent verbal and written communication skills

· Demonstrated expertise at working with technical and business experts from clients, including traders, compliance users and investment bank

· Experience analysing and understanding functional requirements

· Strong problem solving, debugging & analytical skills, ability to work independently with minimum guidance

· Good team player

· Self-motivated and self-learner

· Ability to work independently, take ownership, lead and drive

· Willingness to work across all areas of product life cycle, from requirements gathering to unit testing and application deployment

· Provide in-depth product support to ACBS clients by resolving incoming inquiries.
• Respond to customer product inquiries via telephone or in written internet-based email or chat

sessions.
• Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoot problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Document customer information and recurring technical issues to support product quality programs and product development.
• Recreate client issues in a test environment, Identify/document how applications and systems interact to support business processes.

Qualifications

· MBA Finance, B Tech, etc (Any bachelor's degree (B Tech, BE, BCA, BCS) and/or MBA Finance)

Competencies

· Fluent in English

· Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion

· Attention to detail and quality focus

· Organized approach – manage and adapt priorities according to client and internal requirements

· Self-starter but team mindset - work autonomously and as part of a global team

· Willing to travel occasionally (no more than 10%)

What we offer you

· A multifaceted job with a high degree of responsibility, visibility and ownership.

· An opportunity to work with one of the fastest growing segments and products in the capital markets space with great opportunity for growth

· Strong exposure to the exciting trading and compliance space, with excellent learning opportunities.

· A broad range of professional education and personal development possibilities – FIS is your final career step

· A competitive salary and benefits

· A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FISTM is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Lead Analyst - Configuration & Release (Devops, Terraform ) · Location : Pune · Experience : 6 to 12 years · Skills : Devops - Jenkins, Terraform, Harness, Helm, BitBucket, GitHub · Job Description :'Are you curious, motivated, and forward-thinking At FIS you'll ha ...
Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Lead Analyst - Product Support · Location : Pune · Experience : 3 yrs - 6 yrs · Skills : Treasury, Swift messages, Bank statement, Reconciliation · Job Description : · Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on s ...
Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Lead Analyst - Product Support · Location : Pune · Experience : 3 to 6 years · Skills : Window's OS, system Admin · Job Description :'Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some of the most challenging and re ...
Lead Analyst

2 days ago

WNS Global Services Pune, India

Job Description · •Manage, mentor and review work performed by Accountant · •Responsible for the monthly reporting timetable for the local team · •Review of month end P&L and Balance Sheet reports at a trial balance level and ensure reconciliations maintained and variances expl ...
Lead Analyst

1 week ago

FIS Global Pune, India OTHER

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every ma ...
Lead Business Analyst

1 week ago

Mindtickle Pune, India

POSITION OVERVIEW: · We are seeking a Lead Business Analyst who will be responsible for collaborating with stakeholders to identify and solve multi-system business problems in accordance with Mindtickle business processes. The Lead Business Analyst will have the ability to make a ...
Senior Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Senior Lead Analyst - Scrum Master · Location : Pune_Aundh · Experience : 8+ Years (4+ years relavent) · Skills : (Agile, CSM/PSM certification) · Job Description :Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some ...
Lead EDI Analyst

7 hours ago

Techno Wise Pune, India

Lead EDI Analyst · Job Description : · We are currently seeking an experienced EDI professional with deep knowledge in various EDI formats, good understanding EAI platform, SAP IDOC's and working knowledge of Retail S4 HANA to support our global platform. · The ideal candidate ...
Senior Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Senior Lead Analyst - Managed Service Change (IntelliMatch ETD Dev) · Location : Pune · Experience : 3 to 8 years · Skills : (IntelliMatch ETD Dev) or Intellimatch & SQL · Job Description : 'Are you curious, motivated, and forward-thinking At FIS you'll have the o ...
Senior Lead Analyst

4 days ago

FIS Solutions India Private Limited Pune, India Full time

Job Title : Senior Lead Analyst - Managed Service Change · Location : Pune_Aundh · Experience : 4-8 Years · Skills : (IntelliMatch/Reconciliation- SQL) · Job Description :'Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some of t ...
Lead Analyst Provisioning

6 days ago

Sakon Pune, India

About Sakon: · We are one of the world's top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquart ...
Lead Business Analyst

7 hours ago

Virtusa Pune, India

Lead Business Analyst - CREQ187101 Description Role : Lead BA · Location :Chennai · Job Description: · Responsibilities: · Required Skills: Responsibilities : · Conduct the meeting with clients and key stakeholders to gather requirements, analyse, finalize and have formal sign- ...
REF36788W- Lead Analyst

11 hours ago

WNS Global Services Pune, India Full time

Job Description · Job Requirements: · • Proficiency in JavaScript, including frameworks such as React or Angular, for building dynamic and interactive UI/UX components. · • Strong understanding of HTML5, CSS3, and responsive web design principles. · • Experience with Python and i ...
Lead Analyst- Product

1 week ago

Jobs for Humanity Pune, India Full time

Job Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Travel Percentage : · 1 - 5%Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to be ...
Lead Environment Analyst

7 hours ago

Ivitesse Pune, India

Proficient in Microservices, PCF and Devops tools like Teamcity, Jira, Antifactory and deploying Java web applications on Apache, Tomcat and JavaScript applications on Apache http servers. · Proficient in change governance process in NatWest Bank or equivalent · Expert in variou ...
Lead Analyst- Product

1 week ago

FIS Pune, India Experienced (relevant combo of work and education)

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Travel Percentage : · 1 - 5% Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the larg ...
Senior Lead Analyst

1 week ago

FIS Global Pune, India OTHER

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Engineering Travel Percentage : · 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every ...
Senior Lead Analyst- BA

1 week ago

FIS Global Pune, India OTHER

Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 0%JR Senior Lead Analyst (Business Analyst, AI) · As the world works and lives faster, FIS is leading the w ...
Senior Lead Analyst- BA

1 week ago

Jobs for Humanity Pune, India Full time

Company Description · Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: FIS Global · Job Description · Position Type : · Full time Type Of Hire : · ...
Lead Business Functional Analyst

7 hours ago

F337 Deutsche India Private Limited, Pune Branch Pune, India Full time

Description · As a Product Owner, this person will be responsible for providing product guidance to an engineering team and ensuring that the business outcomes for features are met without compromising on technical integrity and stability. · This role requires contributing towar ...

Senior Lead Analyst - Pune, India - FIS Global

Description

Lead Analyst

Lead Analyst

Lead Analyst

Lead Analyst

Lead Analyst

Lead Business Analyst