Accounting Support A1-fin - Bengaluru, India - Oracle

Oracle

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities:

Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
HW/License/Cloud/Support Renewal/Edu
Identify queries on noncompliant requests; work with the right stake holders to resolve them by providing details on possible resolution
Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
Adherence to compliance guidelines including SOX, internal & external compliance audits
Constantly strives to enhance technical and process knowledge; participate in assessment programsupdates, LLC, etc.
Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time
Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)

This role reports into Assistant Manager/Deputy Manager/Manager

Responsibilities:

Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
HW/License/Cloud/Support Renewal/Edu
Identify queries on noncompliant requests; work with the right stake holders to resolve them by providing details on possible resolution
Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
Adherence to compliance guidelines including SOX, internal & external compliance audits
Constantly strives to enhance technical and process knowledge; participate in assessment programsupdates, LLC, etc.
Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time
Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)

This role reports into Assistant Manager/Deputy Manager/Manager