Customer Care Executive - Dehra Dun, India - Ileads Auxiliary Service Pvt Ltd

Ileads Auxiliary Service Pvt Ltd
Ileads Auxiliary Service Pvt Ltd
Verified Company
Dehra Dun, India

5 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.


Responsibilites:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹10, ₹18,000.00 per month


Schedule:

  • Day shift
  • Flexible shift
  • Rotational shift

Ability to commute/relocate:

  • Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)
More jobs from Ileads Auxiliary Service Pvt Ltd
See all jobs of Ileads Auxiliary Service Pvt Ltd