Customer Relationship Officer - Telangana, India - CSB Bank
Description
Customer Relationship Officer (Location...MFT1014- Retail Banking
- Required Experience
- Posted On
- 22 Nov 2023
No. Of Openings
- NA
- Designation
- Others
- Closing Date
- 31 Mar 202 Organisational
- CSB Bank
- Organization Unit
- Retail & SME (Business And Risk), Operations & IT
- Sub Org Unit
- Retail Banking
- Sub Org Unit
- Retail Branch Banking
- Sub Org Unit
- Retail Branch Banking
- South
- Sub Org Unit
- APT Zone
- Sub Org Unit
- Others
- Sub Org Unit
- Others
- Branch/Department Code
- 102 Branch/Department Name
- Zonal Adminstrative Office APT
- Country
- India
- Geographic Zone
- South
- State
- Telangana
- City
- Jayashankar (Bhupalpalli)
- Worksite
- Bhupalapally
- Worksite
- 77 Skills
CUSTOMER SERVICE
CROSS SELLING
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
- Job Description
Job Role:
Customer Relationship Officer
Job Purpose
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer's financial requirements.
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
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