Customer Service Executive - Pune, India - Credence Resource Management

Credence Resource Management
Credence Resource Management
Verified Company
Pune, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location - Kharadi, Pune


Highlights:

  • Best In Market Salaries from 2.4 lakhs upto 4 lakhs
  • 6 week new hire training program
  • Unlimited Incentive Plan with transparent KRA's
  • Enhance your Analytical/Decision Making & Negotiation skills
  • Free Medical/Life insurance
  • Employee Centric Policies
  • Free Home Pick & Drop Transportation
  • Fixed shifts
  • 8 hour shifts [Including the 45 min break]
  • Free transport [Home pickup & drop]

Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.


Position requirements:

  • Good English verbal skills required
  • This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
  • Sunday fixed Off & Alternate Saturday Working
About the Company

Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment

companies.

We are 2000+ employees strong who provide exceptional performance that's customer friendly &
compliant; and deliver world class results to ensure brand integrity.

From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each

of them drive their financial results to new levels by ramping up quickly, reacting immediately,

beating deadlines, and overcoming challenges under extreme pressure while delivering

Transformational Results

Contact HR Mahima


Job Types:
Full-time, Fresher


Salary:
₹18, ₹35,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Fixed shift
  • Night shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (preferred)

Ability to Commute:

  • Pune, Maharashtra (required)

Ability to Relocate:

  • Pune, Maharashtra: Relocate before starting work (required)

Speak with the employer
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