Field Trainer Only From Qsr - Mumbai, Maharashtra, India - OASIS

OASIS
OASIS
Verified Company
Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
The Executive/Senior Executive - Training & Development (Field Training) is responsible for

supporting the Training & Development team in delivering effective and efficient training programs within the Quick Service Restaurant (QSR) industry.

This role primarily focuses on providing on-the
- job training to employees, monitoring their performance, and ensuring compliance with operational

standards and procedures.


Responsibilities:


On-the-Job Training:

  • Conduct onthejob training sessions for new hires and existing employees.
  • Demonstrate and explain operational procedures, best practices, and customer
service standards.

  • Provide handson guidance and support to employees to enhance their skills and
knowledge.


Performance Monitoring:

  • Observe and assess employee performance during training sessions and onthejob.
  • Provide feedback and coaching to employees to improve their performance and
adherence to operational standards.

  • Identify areas for improvement and develop action plans to address performance
gaps.


Compliance with Operational Standards:

  • Ensure that all employees comply with the QSRs operational standards and
procedures.

  • Monitor and assess employee adherence to food safety, cleanliness, and hygiene
standards.

  • Conduct regular audits to identify noncompliance issues and implement corrective
actions.


Training Material Development:

  • Assist in the development of training materials, modules, and resources.
  • Collaborate with the Training & Development team to create engaging and
interactive training content.

  • Update and revise training materials as needed to reflect changes in operational
procedures or industry standards.


Training Evaluation and Reporting:

  • Assist in evaluating the effectiveness of training programs through assessments and
feedback mechanisms.

  • Collect and analyze data on training outcomes and employee performance.
  • Prepare reports on training evaluation results and provide recommendations for
improvement.


Collaboration and Coordination:

  • Collaborate with the Training & Development team to ensure smooth execution of
training initiatives.

  • Coordinate with store managers and supervisors to schedule and organize training
sessions.

  • Communicate with employees to ensure their understanding of training schedules
and expectations.


Qualifications and Skills:

  • Bachelor's degree in Human Resources, Training & Development, or a related field.
  • Previous experience in a training or supervisory role within the QSR industry is
preferred.

  • Strong knowledge of operational standards and procedures in the QSR industry.
  • Excellent communication and presentation skills.
  • Ability to provide clear and constructive feedback to employees.
  • Strong organizational and time management skills.
  • Proficient in using Microsoft Office Suite and other training software.
  • Ability to work independently and as part of a team.
  • Willingness to travel to various locations as required.

Contact Person

Sayyed Sofiya

SG OASIS

Job Types:
Full-time, Permanent, Fresher


Salary:
₹200, ₹400,000.00 per year


Schedule:

  • Day shift

Education:


  • Bachelor's (preferred)

Experience:

Field Trainer: 3 years (preferred)
- field Training: 5 years (preferred)


Language:


  • English (required)

Ability to Commute:

  • Mumbai, Maharashtra (required)

Ability to Relocate:

  • Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person
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