Executive - Customer Service - Rail & Inland - Ahmedabad, Gujarat, India - DP World
Description
Updating of Forwarder's DAR & sends that to respective forwarder & customers.- Updating DAR & send to respective shipping line offices.
- Once stuffed container comes to ICD with original Papers, handover to concerned person.
- Weighment slip / Buffer shifting / Examination shifting / labor arrangement coordination with SIC.
- Shipping line seal & safety seal management with CHA.
- In case shipping line seal is missed, coordination with line for the arrangement of new seal for CHA.
- Container selection coordination with our field staff.
- Liaison with client/ Forwarders regarding their dispatch plan for next day.
- Empty repo plan share & coordination with TPT desk.
- Factory stuffing & DE stuffing plan share with TPT desk.
- Container placement job order arrangement from line surveyor & handover to TPT desk.
- Export load plan preparation after discussion with seals team.
- Sharing of Export load plan with Ops team for Mundra/Pipavav by train.
- Import Shipment Updating in Capella
- Activity Detail of Shipment which was dispatch by Road/Rail to Prashant Sir for Billing Purpose.
- MIS Report
- Good Communication skills in English language, both oral and written.
- Qualified BA with 07 years' experience.
- Excellent command in Customer Services.
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