Process Associate - Noida, India - Genpact

Genpact

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._

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In this role, you will be responsible for active participation in transitioning and stabilizing client processes. Handle insurance claims related functions like Intake & FNOL claim setup etc_
Responsibilities:_

- _High level attention to detail and accuracy_
- _Demonstrated delivery of high-quality output_
- _Should have sound knowledge of Insurance industry_
- _Knowledge of technology and standard desk top packages: MS/Excel, MS/Word,_
- _MS/PowerPoint, MS/Visio & Outlook_
- _Ability to build relationships with internal customers in Genpact and very importantly with onshore client - must be seen as a proactive, helpful team player_
- _High customer service orientation_
- _Good written and spoken English is a must_
- _Ability to work under pressure_
- _Ability to respond to stretch situations of volume spikes as and when the need arises_

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Qualifications we seek in you_
Minimum Qualifications_

- _Any Graduate except, BTech, BSC etc_

Preferred skills:_

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- _Good analytical and problem-solving skills_
- _Positive attitude with a focus on continuous process improvement and an open mind to change_
- _Ability to do root-cause analysis for process gaps highlighted_
- _Time Management and ability to complete assignments within deadlines_
- _The ability to use computers and computer systems (including hardware and software) to enter data, to process information, and as a form of communication with customers and others in the company_
- _The ability to use relevant information and individual judgment to determine the best possible solution to any situation._

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Technical skills:_

- _Excellent command on Excel spreadsheets, MS word and internet from day to day operations delivery standpoint_

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Job_**_Process Associate_

_ Primary Location__India-Noida_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Jun 6, 2023, 12:59:22 AM_

_ Unposting Date__Ongoing_