Client Coordinator - Ahmedabad, India - Cuneiform

Cuneiform
Cuneiform
Verified Company
Ahmedabad, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Client Coordinator | Ahmedabad work from office only

Exp: 1 exp as a client communication or client handling

Objectives of this role

  • Serve as the main point of contact in all matters related to client concerns and needs
  • Build and strengthen client relationships to achieve longterm partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and crosssell to clients

Responsibilities

  • Handle inquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
  • Meet regularly with other team members to discuss progress and find new ways to improve business
  • Generate progress reports for clients and senior leaders within the organization
  • Identify upsell, crosssell, and renewal opportunities and communicate with the sales team regularly

Salary:
₹20, ₹22,000.00 per month


Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Account management: 1 year (preferred)
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