- Bachelors/Masters in Mass Communication.
- Bachelors of science or Bachelors of Engineering or Technology.
- Bachelors/Masters in Arts.
- Bachelors/Masters in Economics.
- Attend walkthrough sessions with SMEs.
- Understand and gather requirements from SDLC documentation.
- Conduct needs analysis.
- Devise design strategy for learning.
- Devise content strategy.
- Devise documentation strategy.
- Ability to take ownership of more than one project from a delivery perspective.
- Implement new ideas that are in line with what is hapenning in the industry.
- Work on estimations for varied kinds of deliverables.
- Contribute towards updating knowledge assets.
- Stay abrest with the latest trends in the industry.
- independently create content deliverables.
- complete understanding of learning and documentation strategies.
- Complete understanding of content strategy.
- implement lessons learnt and best practices from prior projects.
- understand SEO principles.
- Independently manage small sized projects.
- Track and report metrics.
- Optmize resource utilization.
- Track delivery milestones.
- Performs regular reviews to ensure content is current and adheres to quality standards.
- Adhering to productivity metrics defined.
- Capture defect density to ensure reduction in defects in subsequent reviews.
- Focus on learning and acquiring new skills.
- Focus on attending product trainings in order to enhance the quality of the documentation.
- Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.
- Able to conduct trainings for entry level recruits.
- Participate in team building activities.
- Contributes to such activities positively.
- Provides leadership to team members.
- Coaches team to get up to speed with respect to new trends/tools/concepts.
- Identify programs and certifications relevant to Associates' aspirations and project requirements.
- Resolve / manage conflict within the team.
- Define teams goals.
- Set stretch targets and outline performance expectations.
- Track performance against the same periodically.
- Identify, groom, reward and develop high performers.
- Conduct appraisals.
- Guide and mentor team members to ensure quality delivery.
- Organize team initiatives on a periodic basis.
- Adhere to defined learning and content processes (DDLC process).
- Identify areas of process improvement.
- Deliver projects and with quality and on time.
- Minimize rework and develop reusable assests, whereever possible.
- Tracking the allocation on the project for billed time.
- Able to endorse and practise innovation and customer satisfaction.
- Execute Content Audits.
- Research on industry trends to understand value adds that can be suggested to the client.
- • Participate in Content submissions for internal and external competitions.
- • Join groups or as individuals in creating new ideas/Proof of Concepts as service offerings for the customers.
- • Present papers in conferences.
- Content Strategy
- MS Office
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Sr. Associate - Chennai, India - Cognizant Technology Solutions
Description
Content Consultant
Qualification:
- Bachelors/Masters in English LiteratureResponsibility:
Requirements Gathering and Analysis:
Content Creation:
Project Management:
Review:
Training:
Team Building & People Management:
Process Adherence and Delivery Excellence:
Market Research and Industry Engagement:
Must Have Skills
Good To Have Skills