Delivery Executive - Kolkata, India - Xperteez Technology Pvt. Ltd
Description
About the role:
We are looking for enthusiastic Delivery Executives to join our team. As a Delivery Executive, you will be responsible for delivering products to customers within the given time frame.
You will be required to maintain a high level of customer satisfaction and ensure timely delivery of products to customers.
Responsibilities:
- Pick up orders from the warehouse and deliver them to customers.
Ensure the safe and timely delivery of products to customers. Verify the product details with the customer before delivery.
Collect payment from customers for cash on delivery orders. Update the status of each delivery in the Flipkart app.
Maintain a clean and organized delivery vehicle. Follow all traffic rules and regulations while driving.
Resolve customer queries and complaints effectively. Maintain a positive and professional attitude towards customers
Requirements:
- Minimum 10th standard pass
Valid driving license and a twowheeler vehicle Good communication skills in Hindi or English
Ability to work in a fastpaced environment Ability to work flexible hours, including weekends and holidays
Familiarity with the local geography and roads Ability to use a smartphone and the Flipkart app
Prior experience in delivery or logistics will be an added advantage
Measures of success:
- Timely and accurate delivery of products to customers
High customer satisfaction ratings Low number of customer complaints
Efficient use of time and resources
Key relationships:
- Warehouse staff
- Customers
- Customer support team
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have a valid driving license and your own twowheeler vehicle?
- Have you ever worked in a delivery or logistics role before?
- Are you comfortable using a smartphone and the consequent apps to manage your deliveries?
- Are you available to work flexible hours, including weekends and holidays?
Education:
- Secondary(10th Pass) (required)
Language:
- English (required)
- Hindi (required)
License/Certification:
- Driving Licence (required)
Willingness to travel:
- 100% (required)
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