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    Service Delivery Manager - Hyderabad, India - 2coms

    2coms
    2coms Hyderabad, India

    5 days ago

    2coms background
    Description
    Service DeliveryManager

    RolePurpose
    ManagingReviewers working on system generated triggers/Alerts which relatesto
    Sanctions/PEP . Need to do athorough check to understand if thetriggered
    individuals/our clientwho is using Client services are same/ Sanctioned tominimize
    the Money Launderingrisks and safeguard Wise from Financial crimes.
    Lead also need to considervarious AML risk factors and indicators to determine ifthe
    Trigger/case needs to beescalated/ required more information from customer bythe
    analysts

    MajorResponsibilities:

    Efficiently Manage alertinvestigations.
    Understanding thealert type of Sanctions/PEP depending uponthe
    WOC/SDNdata.
    Writing a comprehensiveanalysis of the alert activity to support thedecision
    to resolve a case or RFIwith customer /escalate for furtheraction.
    Contactingcustomer/Internal support team directly for requiredinformation
    for clearing acase/Trigger
    Report theinvestigation findings for internal review (e.g. Externalresearch
    results PEP search review& analysis results from internal systemsearches
    etc.)
    Understanding the day to day procedural updates and implementingat
    dealing withTrigger/Case.
    Communicateeffectively with internal and externalpartners
    Should haveunderstanding on Highrisk jurisdictionSanction
    entity/individualdifferent types of trade sanctions SDNetc.
    Build relationships with AMLInvestigations units and effectivelycommunicate
    and transferinformation for caseinvestigations
    Strong peoplemanagement and leadership skills.
    Good Interpersonal skills and the ability to communicate at alllevels including
    presentation andpublic speakingskills.

    BasicDetails:

    Flexible towork any shifts we may need to support the business beyondthe
    settimings.
    Rotational Weekly off NoFixed Sat & Sun Week off
    Training from office
    HybridModel (should be flexible to do 100% RTO as perbusiness
    requirements)
    AML/KYC screening Leading experience 8Years

    Skills Competencies andExperience Needed:
    Bachelor sDegree
    Good written and verbalcommunication skills.
    Should bequick learner & Strong decision makingskills
    Should be customer/ riskcentric

    Should be able to work on stricttimelines
    Strong analyticalskills
    Ability to understand andinterpret
    Flexibility to workshifts
    Maintaining a high degreeof knowledge of appropriate laws andregulations.
    Preferred anyFinCrime certification.
    Experienced of related experience AML Transaction Monitoringalert
    clearing escalationinvestigation

    AML,KYC
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