Salesforce Application Support Lead(Investment Banking) - Bengaluru

· Job Description: · Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Su ...

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

We are looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · Own and manage Jira Service Management (JSM) administration for Tenthpin Solutions · Act in a lead coordination role for the Level 1 service team · Develop and mai ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, · and leading a team of technical support engineers.This role combines hands-on expertise with leadership, process improvement, · and cross-functio ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

Bring more to life. · The Lead Support Analyst will champion the delivery of exceptional support experiences for our customers. · ...

+ Job summary: The Technical Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, and leading a team of technical support engineers. · + Responsibilities: · • Establish and continuously refine support processe ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

The Customer Support Lead oversees daily operations for a team of CS consultants ensuring optimal capacity planning roster management and adherence to SLAs quality and productivity targets. · Reviews team capacity daily to identify risks opportunities and reprioritize work aligne ...

Azure Support Lead · The Company is seeking an experienced Azure Support Lead to join its team in Bengaluru. As a key member of the organization's IT department,This job description is not meant to be an all-inclusive list of duties ,y ou are expected to work closely with other t ...

The Sales Support Lead B2B Key Accounts plays a crucial role in managing corporate accounts ( contracts, billing updates, collection updates) for our preschool network. The role ensures smooth execution of B2B relationships through strong internal operational coordination and dat ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

· At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values tha ...

+Job summary · Kaseya is seeking a Lead Support Analyst to support Oracle Fusion & Enterprise Cloud Applications. · +ResponsibilitiesLead the support of Oracle Fusion Cloud Applications (ERP, SCM, and HCM) · Troubleshoot and resolve technical issues and defects · ...

The Production Support Lead will lead a team of support analysts and provide setup and testing of production job execution, · manage assigned change control tickets and trouble tickets, managing the applications and meeting the service level agreements defined, · provide leadersh ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level hands-on role for someone with strong operational support experience who can handle client-facing issues while building the foundation for a scalable support team. · ...

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, · and deploying production applications directly from plain-language intent. · Lead and empower a high-performing team of support professionals handling both technical a ...

The Account Operations Lead is a multi-faceted role responsible for coaching and training team members on customer support and operational best practices. · ...

· Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure I ...

Lead customer support team to deliver exceptional service. · ...