Technical Support Lead - Bangalore

· Job Description: · Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Su ...

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

Bring more to life. · The Lead Support Analyst will champion the delivery of exceptional support experiences for our customers. · ...

The Sales Support Lead B2B Key Accounts plays a crucial role in managing corporate accounts ( contracts, billing updates, collection updates) for our preschool network. The role ensures smooth execution of B2B relationships through strong internal operational coordination and dat ...

Azure Support Lead · The Company is seeking an experienced Azure Support Lead to join its team in Bengaluru. As a key member of the organization's IT department,This job description is not meant to be an all-inclusive list of duties ,y ou are expected to work closely with other t ...

· Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure I ...

We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team. · As a Technical Lead in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologi ...

Lead global 24/7 SaaS production support including on-call rotations and incident workflows to ensure high platform availability by proactively detecting triaging and mitigating issues. · ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

The Production Support Lead will lead a team of support analysts and provide setup and testing of production job execution, · manage assigned change control tickets and trouble tickets, managing the applications and meeting the service level agreements defined, · provide leadersh ...

Handle L3 technical escalations Diagnose and resolve hardware OS Windows macOS and network issues promptly prevent repeat incidents via root-cause fixes Document incidents resolutions and knowledge articles in the ticketing system with correct categories SLAs Perform proactive ma ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level hands-on role for someone with strong operational support experience who can handle client-facing issues while building the foundation for a scalable support team. · ...

Description · Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. · As a Technology Support Lead in Enablement and Transformation team which is aligned to Infrastructure Platforms division, you will play a leadership ro ...

The Account Operations Lead is a multi-faceted role responsible for coaching and training team members on customer support and operational best practices. · ...

As SQL Support Lead at Movate, you will lead the Operations team and drive strategic direction for support operations. · ...

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, · and deploying production applications directly from plain-language intent. · Lead and empower a high-performing team of support professionals handling both technical a ...

Voiro powers revenue intelligence for media and advertising businesses. Our platform enables companies to streamline revenue operations, gain deep insights, and optimize billing accuracy – helping them run smarter, faster, and more confidently. · ...