Customer Support Representative - New Delhi, India - Innvocon Learning Solutions

Innvocon Learning Solutions
Innvocon Learning Solutions
Verified Company
New Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Lenskart.
Com

Job Description - Central Ticketing Team (Customer Support)

Requirements:


  • Good Communication
  • Understandable English
  • Customer oriented person
  • Excellent interpersonal and written & oral communication

Description:


  • Good with customer handling
  • Resolving customer complaints brought to your attention
  • Overseeing the Customer service process
  • Proficient with problem solving ability
  • Handling Escalations

Salary Offered:
Up to 35k in hand

Incentives:
Up to 18k monthly

Working days: 5.5 Days

Working hours: 9 hours (Rotational shifts & Work from home for ealry morning and late night shifts)

Salary:
₹18, ₹35,000.00 per month


Benefits:


  • Food provided
  • Paid sick time
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • Fluent English (required)

Speak with the employer
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