Server/bartender - Bengaluru, India - Paprika Parfait
Description
CAPTAIN
Position Summary:
As A Restaurant Captain You Are Responsible To Promote And Ensure Guest Satisfaction, Maintain A Safe And Sanitary Work Environment And Ensure Only The Highest Quality Products Are Being Served.
Restaurant Captain Duties And Responsibilities:
- Always Greet And Welcome Guests Promptly In A Warm And Friendly Manner.
- Always Thank And Give Fond Farewell To Guests Conveying Anticipation For Their Next Visit.
- Assist Guest With Table Reservation.
- Assist Guest While Seating.
- Ensure Guest Are Serviced Within Specified Time.
- Has A Good Knowledge Of Menu And Presentation Standards.
- Speak With Guests And Staff Using Clear And Professional Language, And Answer Phone Calls Using Appropriate Telephone Etiquette.
- Able To Answer Any Questions Regarding Menu And Assist With Menu Selections.
- Able To Anticipate Any Unexpected Guest Need And Reacts Promptly And Tactfully.
- Always Applies Service Techniques Correctly At All Times, And Serving Food & Beverage Items With Enthusiasm.
- Serve Food Courses And Beverages To Guests.
- Set Tables According To Type Of Event And Service Standards.
- Record Transaction / Orders In Point Of Sales Systems At The Time Of Order.
- Communicate With The Kitchen Regarding Any Menu Questions, The Length Of Wait And Product Availability.
- Communicate Additional Meal Requirements, Allergies, Dietary Needs, And Special Requests To The Kitchen.
- Check With Guests To Ensure Satisfaction With Each Food Course And Beverages.
- Responsible For Clearing, Collecting And Returning Food And Beverage Items To Proper Area.
- Maintain Cleanliness Of Work Areas, China, Glass, Etc. Throughout The Shift.
- Reviews Order Dockets Ensuring Accurate And Timely Preparations For Order Requirements Accordingly.
- Present Accurate Final Bill To Guest And Process Payment.
- Perform Shift Closing On The Point Of Sales Terminal And Tally Cash And Credit Card Settlements.
- Ensures That The Restaurant Is Always Kept Clean And Organized, Both At The Front As Well As The Back Of House Areas.
- Ensures That Hotel Brand Standards And SOP's Are Consistently Implemented.
- Work With Fellow Staffs And Manager To Ensure That The Restaurant Achieves Its Full Potential.
- Completes The Daily Responsibilities That Are Set For Each Individual Shift.
- Complete Closing Duties, Including Restocking Items, Turning Off Lights, Etc.
- Conducts Monthly Inventory Checks On All Operating Equipment And Supplies.
- Take An Active Role In Coaching And Developing Junior Staff.
- Any Other Duties Related To Food And Beverage Service Assigned By The Manager
.
Prerequisites:
- Good Command In Both Spoken And Written English.
- Should Have Pleasing Personality.
- Excellent Guest Service Skill.
- Good Knowledge Of Food And Beverage Service.
Education:
Diploma Or Degree In Hotel Management Or Related Field. Familiar With Point Of Sale Systems, MS Office, Property Management Systems Etc.
Experience:
- 3 Years Of Work Experience In Food & Beverage
Salary:
₹16, ₹22,000.00 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can take up own accommodation around MG road and travel everyday to work.
- Can meet face to face for interview
Experience:
- total work: 1 year (required)
Speak with the employer
Application Deadline: 28/06/2023
Expected Start Date: 20/06/2023
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