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    Team Leader- F&B - Jaipur, India - Accor

    Accor
    Accor Jaipur, India

    6 days ago

    Accor background
    Full time
    Description

    Company Description

    Job Description

    · Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedure prior to the start of operation

    · Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

    · Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

    · Take food and beverage orders according to guest's requirements and preferences

    · Deliver food & beverage services in accordance to departmental standards and procedures

    · Ensure that all food & beverage are served according to service standard

    · Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

    · Try to remember individual patron's names and their preferences to extend a personalized service

    · Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

    · Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

    · Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

    · Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management

    · Assist other Food & Beverage outlets with their operations during peak times or when required

    Other Responsibilities

    · Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

    · Be well versed in hotel fire & life safety/emergency procedures

    · Attend all briefings, meetings and trainings as assigned by management

    · Report for duty on time wearing clean and complete uniform at all times

    · Maintain a high standard of personal appearance and hygiene at all times

    · Perform other reasonable duties assigned by the Management of the Hotel

    Additional Information

    Your team and working environment:
    In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
    Note: Customization may be included for any specific local or legislative requirements, such as work permits
    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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