Customer Support - Ahmedabad, India - ESMSYS PVT LTD
Description
Main Activities:
- Understand and acquire thorough knowledge of various products of the company
- Handling customer queries with right solutions
- Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process
What are we looking for:
- HSC or Graduate
- Fresher / 01 year experience of relevant work
- Good verbal communication skills in English and Hindi is must
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction
- Good relationship skills with understanding of client service
- Proficient in using MS Office Software mainly Word, Excel, Outlook
- Good general knowledge of Banking sector will be an added advantage
What you will get:
- Annual
CTC :
Upto 1.8-2 LPA and negotiable (as per relevant experience)
- Location
:Ahmedabad, Gujarat - Extensive opportunities for growth and professional development thanks to our mentoring system
- Work friendly atmosphere
- Excellent compensations
Please note that it is work from office only._
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹12, ₹18,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Language:
- English (required)
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