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    Cloud Solution Specialist - bangalore, India - Calix

    Calix
    Calix bangalore, India

    6 days ago

    Default job background
    Description
    We are now evolving our company at a rapid pace to meet exciting market demand. Our culture has won awards for executive leadership and employee diversity, and received top ratings from our engineering, sales, and product design teams. We are also a top-ranked company on Glassdoor. The Calix Success Delivery Team is seeking a dynamic and customer-minded Cloud Solution Specialist to join the Calix Cloud Implementation Team. As a Cloud Solution Specialist, you will be responsible for enabling the successful implementation and best practices of Calix Cloud Products to a broad set of customers.

    Responsibilities and Duties:

    • Conduct the analysis, design, evaluation, modification, testing and implementation for onboarding Calix Cloud Products for Broadband Service Providers (BSPs) utilizing various REST/JSON Application Programming Interface (API) methodologies.
    • Translate business requirements into dependencies, orders of operation, and tasks to drive completion of customer projects.
    • Design data import and ETL processes based on customer-provided data sets and Calix Cloud data input requirements.
    • Coordinate with Cloud Delivery Engineers, Project Managers, BSPs and OSS/BSS Venders at all business levels to ensure timely and proper delivery of the BSPs implementation.
    • Quickly identify key customer issues and coordinate consulting strategies to resolve.
    • Collaborate with cross-functional teams (Product, Engineering, Sales, Services, Success, etc.) on a wide range of internal projects and product development and testing.
    • Stay current with all relevant Calix product updates and industry changes.
    • Gather and relay feedback to continuously iterate on the Cloud Delivery Strategy and assist in initiatives for process improvement.

    Qualifications:

    Required:

    • 5+ years of customer facing experience integrating, testing, and troubleshooting Cloud based applications and complex data using REST/JSON API methodologies.
    • Strong working knowledge of microservices-based API/Endpoint architectures and orchestration.
    • Strong working knowledge of common database management tools (e.g. SQL advanced queries, schema design, functions, etc.)
    • Strong written and verbal communication skills, mid-level management presence and experience in facilitation.
    • Strong organizational skills, ability to work independently, and manage multiple projects simultaneously.
    • Strong ability to build and grow trusted advisor relationships.
    • Excels at learning quickly and adapting to change.
    • BA/BS (or equivalent) degree.

    Preferred:

    • Knowledge of Calix product and platform features, capabilities, and best use; ability to apply wide variety of concepts, practices, and procedures.
    • Technical knowledge/experience working with access and premises network systems.
    • Experience with BSS/OSS enterprise architectures, preferably Telecom or MSO, including demonstrated end-to-end solution architecture design and delivery.
    • Telecommunications knowledge/experience.
    • Experience with observability tools such as Kibana and Grafana.
    • Experience with Python.
    • Experience with Salesforce, TaskRay, JIRA

    Location

    • Bengaluru
    • Willing to work in US shift.
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