International Bpo - Gurgaon, India - Brainwires infotech pvt. ltd
Description
Job Title:
Customer Service Representative (Graduate Freshers)
Location:
Gurugram
Responsibilities:
- Handle inbound customer inquiries via phone, professionally.
- Provide prompt and accurate information, addressing customer needs and resolving issues.
- Deliver exceptional customer service by actively listening and providing solutions.
- Collaborate with team members to ensure a positive customer experience.
- Meet or exceed performance targets for customer satisfaction and response time.
Requirements:
- Graduation degree in any discipline.
- Excellent communication skills in English.
- Strong interpersonal skills and problemsolving abilities.
- Ability to work in a fastpaced and rotational shift environment.
- Basic computer skills and familiarity with customer service software.
Both side cabs will be provided (within the hiring zone).
Brainwires Consultants are an equal opportunity provider committed to diversity and inclusion.
Salary:
₹15, ₹19,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Are you a Graduate
Language:
- English (preferred)
Speak with the employer
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