Cro (Customer Relationship Officer) - Calicut, India - FirstCry
Description
Job Title- CRO(Customer Relationship Officer)
- Koduvally, Kerala
Project Description:
(Project on which the new hire will work)
- Proven work experience as a Retail Sales Representative or Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various shifts
Roles and responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and aftersales services)
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Crosssell products
- Stay uptodate with new products/services
Salary:
₹15, ₹18,000.25 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kasaragod, Kerala: Reliably commute or planning to relocate before starting work (required)
Experience:
- Customer service (preferred)
- Communication skills (preferred)
Language:
- Local language (preferred)
Speak with the employer
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