Customer Support Executive - Vijayawada, Andhra Pradesh, India - Jaynik Eduserve Private Limited
Description
A customer relationship executive is a key bridge between the company and their customer where they need to understand the detailed requirements of customer and work with the internal team to deliver those based on the customer requirements.
**Qualification:- **BTECH fresher
**Things required:
- *
- Own laptop
- Own smartphone
- Vehicle to move around in the city
- Ability to travel to 300 + kms. to various locations
- Open to stay overnight at multiple places
- Ability to take care of own travel logistics
- Gain a certification which would result in a INR 500 bonus certificate
- Understanding customer issues and helping them resolve those issues.
- Documenting these issues regularly in our tool
- Data entry of the customer data into software as required
- Provide training to customers on regular basis
- Testing of all the customer deliverables
- Attend regular team meetings on a daily basis
- *
- Excellent communications skills
- Ability to speak in English / Hindi / Telugu
- Good Microsoft excel skills
- **
- laptop / phone and internet allowance(Per Month)-
1200/-
- Performance incentive(Per school)
1000/ - INR
200/ per day travel allowance in case of out of town travel
Job Types:
Full-time, Permanent, Fresher
Salary:
₹16, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have a laptop?
- Notice period ?
Education:
- Bachelor's (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Willingness to travel:
- 100% (preferred)
Speak with the employer
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