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Bathinda

    Desktop Support Engineer - Bathinda, India - Gig Workplace

    Gig Workplace
    Gig Workplace Bathinda, India

    3 days ago

    Default job background
    Full time, Other, InternshipSHIP
    Description
    • Provide first-line technical support for desktops, laptops, and peripherals
    • Install, configure, and troubleshoot hardware and software components on desktops and laptops
    • Diagnose and resolve technical issues related to operating systems, applications, and hardware
    • Manage and prioritize support requests through a ticketing system
    • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
    • Set up and configure new desktops and laptops for users
    • Possess basic knowledge of computer hardware and Windows-based operating systems
    • Familiarity with networking concepts and protocols
    • Hands-on knowledge of crimping LAN cables and cabling
    • Configure and manage Wi-Fi routers and access points
    • Collaborate with other IT teams to ensure seamless integration and functionality of desktop systems
    • Maintain and update desktop-related documentation
    • Strong problem-solving skills and ability to work independently
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