Telecalling - Tiruchchirappalli, India - Vcatapult recruitment solutions
Description
Job Title :
Telecaller
Location :
Trichy
Salary : 10,000 to 12,000 per month
Experience : 1 to 2 years
Job Description:
Responsibilities:
- Make outbound calls to prospective customers using a provided contact list.
- Introduce our products or services to potential customers and explain their benefits.
- Follow up on leads generated through various marketing campaigns.
- Build and maintain customer relationships by providing excellent service.
- Achieve daily, weekly, and monthly targets for call volume and sales.
- Document all call information and ensure accurate data entry into the CRM system.
- Handle customer inquiries and resolve issues promptly and professionally.
- Collaborate with the sales team to ensure customer satisfaction and maximize sales opportunities.
- Stay updated on product knowledge and industry trends.
- Adhere to company policies and procedures at all times.
Requirements:
- Proven experience as a Telecaller or similar role in a sales or customer service environment.
- Excellent communication skills in both English and Tamil (knowledge of additional languages is a plus).
- Ability to engage customers effectively over the phone and build rapport.
- Strong negotiation and persuasion skills.
- Good organizational and time management abilities.
- Basic computer skills and familiarity with CRM software.
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
Job Types:
Full-time, Permanent
Pay:
₹10, ₹12,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location:
In person
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