Customer Care Advocate I - Hyderabad, India - Regal Rexnord

Regal Rexnord

Verified Company

Hyderabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

and responding to the customer in needed.

Job Description (JD)

SFDC Case Handling in Categorization

SAP SD

Creating/modifying, Displaying SO, Quotations in order to extract the

- information.

Basic to Intermediate Excel Skills preferred
Good in mechanical drawing reading
Good Coordination with internal and external stakeholders for having relevant data and

- information.

Work with Distribution Center operations to assure orders are managed and shipped in a

- timely manner to customer expectations; as well as resolve customer issues regarding
- order shipment issues such as damaged, late, or incorrect products

Strong communication/interpersonal & organizational skills
Strong ability to manage daily workload
Job Specification: (Education, Training and Experience)
Polytechnic Diploma in Mechanical Engineering (undergraduate) or Equivalent
B.Sc in Business Administration / B.Com in Marketing or Equivalent

Competencies / Skills:

Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals.
LOCATION: Regal Rexnord Euroflex Hyderabad Office

About Regal Rexnord

Regal Rexnord Corporation ("Regal Rexnord") is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others.

Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users.

With the announcement of the acquisition of Altra Industrial Motion, a ~$2B global business with 9,000 associates, focused on Power Transmission and Factory Automation products, Regal Rexnord will become a $7.3B company with 36,000 associates globally.

Regal Rexnord's business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company's commitment to sustainability. The company's industrial powertrain and automation solutions offerings are an important part of the company's growth strategy.

The company's strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law.

Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.