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    Data Domain Expert Sourcing - Hyderabad, India - Carrier

    Carrier
    Carrier Hyderabad, India

    1 day ago

    Carrier background
    Full time
    Description

    About the role

    Carrier is looking for an experienced data management professional to join our team as Business Enterprise Data Domain Expert Level 1 - Junior Sourcing & Procurement. The Data Domain Expert Level 1 - Junior Sourcing & Procurement will be part of the Carrier Business Services (CBS) Global Master Data Management (MDM) team and will support the master data improvement strategy and roadmap for Sourcing & Procurement. The role will support the implementation of structural improvements, delivering the highest Master Data quality level aiming at running efficient end-to-end business processes and allowing for decision making based on trusted data.

    The role supports the Data Principal Sourcing & Procurement on the data aspect of Sourcing & Procurement in close collaboration with the people, process, and technology partners. He/She designs and implements standardized end to end processes and tools for the maintenance of Sourcing & Procurement Master Data, delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. It also supports some Sourcing & Procurement projects from a data perspective.

    He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders' relationships with business process managers across Sourcing & Procurement to implement the strategy and roadmap for high quality Master Data.

    Key Responsibilities:

    Responsibilities:

    Being part of an enthusiastic and dynamic team, your responsibilities include:

  • Support the CBS MDM team in the implementation of the company-wide Data Policies and Governance Framework
  • Deliver the Master Data Management strategy and roadmap within Sourcing & Procurement
  • Support the delivery master data projects, ensuring timely completion within budget and value realisation
  • Together with Data Principals and Data Owner, define data standards, cleansing (Get Clean) and monitoring (Dashboard/KPIs) of the Sourcing & Procurement master data
  • Supporting the delivery of controlled, governed, and harmonized data maintenance processes for the Sourcing & Procurement data domain, including their introduction into the CBS operating model, ensuring effective and efficient master data maintenance services
  • Implementing the required KPIs in the Global MDM Dashboard to monitor data standards compliance
  • The above includes supporting technology implementation and required change management activities
  • Documenting data definition into the Data Dictionary/Catalogue for the Sourcing & Procurement data domain
  • For the specific data domain, act as IT touchpoint for master data SME supporting projects
  • Supporting the implementation of the Data Collection, Storage and Modelling strategy for Sourcing & Procurement
  • Developing documentation and education materials to support business stakeholders and imbed Master Data Management best practices within Sourcing & Procurement
  • Fostering a continuous improvement and agile mentality in the delivery of the Master Data Management Sourcing & Procurement roadmap
  • For the relevant data domain, support MDM Operations for queries and escalations (2nd line support)
  • Support the Data Principal in his/her continued focus on innovation and standardization to drive down total cost to serve and enhance customer satisfaction through improved quality of processes for the specific data domain
  • For some projects, manage temporary external Projects Data Experts
  • Foster communication and teamwork within and across organizational boundaries
  • Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries

    • Requirements

  • Post-Graduation in Business Administration, Accounting, Finance, ISC, Economics, IT or equivalent work experience
  • Minimum 3 years' overall experience with 1 to 2 years' experience in process related function and with the Data supporting these processes
  • Systems/IT knowledge required, including experience with their implementation (e.g. SAP and Ariba)
  • Experience in supporting implementation of standardized E2E business processes, in MDM processes a plus
  • Experience in interfacing with business operational customers
  • Experience in process and Data improvement, applying root cause analysis
  • Experience in MDM application systems (e.g. SAP MDG, Informatica, Allation, Collibra, Reltio)
  • Experience in delivering data quality reports/dashboards
  • Exposure to complex IT system environments
  • Exposure to complex business environments
  • Keen to gain experience in Project Management and get certification
  • Leverages best in class examples, key expert / key stakeholder input to design the appropriate Data foundation
  • Supported the implementation of MDM processes
  • Keeps deadlines and produces high quality output
  • Fosters a constructive dialogue within process owners, BU/Functions and other key stakeholders
  • Strong communicator and change agent
  • Ability to utilize metrics to identify opportunities for service improvement
  • Excellent analytical and problem-solving skills
  • Customer service mind-set and skills
  • International mind-set – sensible for cultural differences

    • Benefits

  • Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
  • Drive forward your career through professional development opportunities
  • Achieve your personal goals with our Employee Assistance Programme

    • Our commitment to you

    Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

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