Customer Care Executive - Panchkula, India - Webomaze Technologies

Webomaze Technologies
Webomaze Technologies
Verified Company
Panchkula, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience


Job Types:
Full-time, Permanent


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Monday to Friday

Education:


  • Bachelor's (preferred)

Experience:


  • Technical support: 10 years (preferred)
  • Customer service: 10 years (preferred)

Language:


  • English (preferred)

Work Location:
In person
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