- Collaborate with a wide range of stakeholders to identify and define customer needs
- Act as a bridge between the business and technology to interpret technical feedback to the Business.
- Work with the Business teams to calculate business/customer benefits when defining requirements to track the value of the requirements.
- Be the voice of the customer in the context and value of the business requirements
- Manage the Product Backlog of epics and features and drive prioritisation
- Interface with Product Owners to convey requirements and provide insight into business rationale/benefits
- Support product design, development, and release schedule and maintain a product development roadmap
- Work with Project Managers / Solution Architects to ensure a coordinated approach to the long-term product architecture roadmap and digital / platform strategy
- Conduct research, including customer feedback, and analyse data on market trends to identify product enhancement and development opportunities.
- Articulate and recommend product enhancements to support business objectives
- Advocate and champion the Agile iterative process within the Business
- Retain strong customer focus at all times Skills & Experience:
- Demonstrable experience owning and developing digital products, especially web, mobile app, email platforms for 3+ years
- Significant experience working in AGILE methodology and iterative environment is must
- Competency using collaboration tools like JIRA, Confluence
- Creating and managing product roadmaps and backlog management
- The ability to apply data, research, and professional judgment and experience to ensure our products are making the biggest difference to consumers
- An understanding of, and focus on user-centric design
- Demonstrated ability to work collaboratively and excellent communication skills to influence senior stakeholders
- Excellent written, verbal and social skills
- You will be interacting with all types of people (user experience designers, developers, managers, marketers, etc.)
- Ability to work in a fast paced, cross-functional, multiple project environment on an independent basis and with minimal supervision
- Ability to multi-task and plan, organize and prioritize multiple projects.
- Get things done attitude
- Telecom background is plus
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