Customer Service Representative - Mumbai, India - Tech Mahindra
Description
Opening for Customer Support Executive Position
- Handle inbound calls from the customers.
- Identify the needs of customers, resolve issues, and provide solutions.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Excellent communication skill
- Six days Working & 1 rotational weekoff, 9 hours shift.
Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. (Customer service / Hospitality (front Desk) / International calling experience / Telecom / D2H / Calling / Tele caller/ Tele sales/ Collections)
Job Type:
Permanent
Salary:
₹10, ₹22,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Joining bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
Speak with the employer
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