Telemarketer - Ahmedabad, Gujarat, India - eKal Academy

eKal Academy

Verified Company

Ahmedabad, Gujarat, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities:

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Telecalling and Outreach:

Conduct outbound calls to prospective students to promote Ekal Academy's online courses.
Utilize scripts and talking points to effectively communicate the benefits and features of the courses.
Follow up with leads generated through various marketing channels to encourage enrollment.

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Counseling and Consultation:

Provide detailed information about course curriculum, duration, fees, and certification to interested individuals.
Listen to potential students' needs and goals, offering personalized recommendations based on their interests and career objectives.
Address any questions or concerns raised by prospective students, providing accurate and helpful guidance to facilitate decisionmaking.

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Sales and Conversion:

Employ persuasive selling techniques to convert leads into course registrations.
Maintain accurate records of interactions and sales activities using CRM software.
Meet or exceed weekly and monthly sales targets set by the management team.

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Customer Relationship Management:

Build rapport and establish a positive relationship with prospective students to enhance customer satisfaction and retention.
Conduct followup calls with enrolled students to gather feedback and address any issues or inquiries they may have.

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Market Research and Feedback:

Stay updated on industry trends, competitor offerings, and market demands related to online education.
Provide feedback to the marketing and product development teams based on insights gathered during interactions with potential students.

Requirements:

Proven experience in telecalling, sales, or customer service roles, preferably in the education sector.
Excellent verbal communication and interpersonal skills.
Ability to engage with diverse audiences and tailor communication to suit individual needs.
Strong negotiation and persuasion abilities.
Familiarity with CRM software and sales tracking tools.
A positive attitude, resilience, and a passion for helping others achieve their educational goals.
Bachelor's degree in marketing, business, education, or a related field (preferred).
Fluency in multiple languages may be advantageous, depending on the target market.

Benefits:

Competitive salary with performancebased incentives.
Opportunities for professional development and career advancement.
A dynamic and supportive work environment with a focus on teamwork and collaboration.
Access to eKal Academy's online courses for personal and professional growth.

Salary:
₹ ₹22.81 per hour

Schedule: