Regional Head - Uttar Pradesh, India - Indbank Global Support Services Limited

Indbank Global Support Services Limited Uttar Pradesh, India

23 hours ago

Description

Regional Head - Retail Assets - Housing Loan - Bank

Position Purpose:

As a Regional Asset Head at Indian Bank's Wholly owned subsidiary, you will play a strategic role in shaping the financial landscape at region level. Reporting directly to Head of Home loan & LAP, you will be responsible for assessing and evaluating financial performance of Retail Assets Business focusing Housing Loan and secured loan products, providing insights for growth, establishing financial objectives, and ensuring compliance with financial regulations. Your leadership will be crucial in overseeing the Home Loan department and driving financial success in alignment with the company's growth plans.

Educational Qualification:

The candidate must hold a Post Graduate Qualification from a university recognized by the Govt. of India/Govt. Should have a minimum of 7 years of experience in the banking/ financial services sector with at least 4+ years of experience in the field of Retail Assets focusing on Housing Loan & secured loans (LAP)

Roles and Responsibilities:

- Drive and achieve targets on a region wide scale for the Retail Assets business exclusively focusing on secured loan and housing loan business (Home loan & LAP).

Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.

Monitor the overall performance of the FOS structure associated with the retail asset vertical (housing loan) and manage performance effectively.

Liaison with Head of Business and Head of Home Loan, Team Leaders, and Bank Retail Assets officials to ensure smooth coordination of frontline business activities.

Ensure the optimal allocation of budgeted resources at all times.

Maintain productivity targets as allocated by the product head and coordinate with HR to identify and address non-performing FOS executives.

Develop and oversee the training and development of FOS staff.

Activate sales channels to maximize reach and impact.

Establish lead management targets and standards to optimize sales conversion.

Manage performance metrics for the FOS team and ensure compliance with set standards.

- Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.

Execute a strategic plan to achieve sales targets and expand the customer base on Retail Assets business (Housing loan & secured loan products).

- Exercise effective leadership through clear communication of the company's vision, active coaching, and development of the sales team. Compare sales results to goals and take appropriate action to correct when necessary.

- Build and maintain connections to create referral arrangements to enhance flow of home loan leads assigned for an associated region.

- Work closely with Retail Asset processing centre for closures.

- Build and maintain relationship with builders/project developers/branches and interior designers at regional level

Activate all necessary channels to operate as standalone unit within the revenue center.

Desired Skills:

- Business Leader possessing excellent communication skills, able to establish sustainable relationships with senior leadership team, employees, customers, suppliers, and regulators.

Proven success in strategy, planning and execution of business plans.

Team working and Relationship building.

Ethical management and integrity; Established local connections and networks.

Being customer centric, to achieve customer satisfaction.

Experience handling vendor & aggregator service would be an added skill for the role.

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