CRM System Administrator - Mumbai, India - Zyoin Web Pvt Ltd
Description
Note - Knowledge on any CRM is fine. Interview will be conducted face to face (walk in interview)- Coordination with Sales Person for their Queries
- Coordination with Management and Internal Team for system related New Requirement/ Changes
- Check all integrations working properly eg. Website Forms / Dial Desk / Chat Bot System / ERP to CRM(Invoices, Products, Customers)
- Coordination with Development team ( New Module Development / Addition and Deletion of Fields / New Integration with any platform / Addition and Deletion of Workflows )
- Check data flowing properly from all online sources
- Training of ZOHO CRM and ZOHO Desk to new salesperson
- Create and manage reports on ZOHO CRM and ZOHO Desk
- Share reports with internal team and sales person
- Coordination with new vendors for any kind of integration with Zoho CRM and Zoho Desk eg. Dovefost / Dial Desk
- Data/Users security review checklist (Check Profile, Data Sharing Setting, User Reporting )
- Review the reporting permission
- Review the Data export/import
- Review all trigger mails and SMS ( Check Workflow)
- Coordination with Zoho Team for New user licenses (Zoho CRM and Zoho Desk)
Salary:
₹15, ₹40,000.00 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you come to Goregaon office for the last round of interview (Technical round)?
Experience:
- total work: 3 years (required)
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