Captain - Powai, Mumbai, Maharashtra, India - MELUHA THE FERN AN ECOTEL HOTEL

MELUHA THE FERN AN ECOTEL HOTEL

Verified Company

Powai, Mumbai, Maharashtra, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

_
Always greet and welcome guests promptly in a warm and friendly manner._
- _
Always thank and give fond farewell to guests conveying anticipation for their next visit._
- _
Assist guest with table _
reservation_
._
- _
Assist guest while seating._
- _
Ensure guest are serviced within specified time._
- _
Has a good knowledge of _
menu_
and presentation standards._
- _
Speak with guests and staff using clear and professional language, and answer phone calls using _
appropriate telephone etiquette_
._
- _
Able to answer any questions regarding menu and assist with menu selections._
- _
Able to anticipate any unexpected guest need and reacts promptly and tactfully._
- _
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm._
- _
Serve food _
courses_
and beverages to guests._
- _
Set_
tables according to type of event and service standards._
- _
Record _
transaction_
/ orders in Point of Sales systems at the time of order._
- _
Communicate_
with the kitchen regarding any menu questions, the length of wait and product availability._
- _
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen._
- _
Check with guests to ensure satisfaction with each food course and beverages._
- _
Responsible for clearing, collecting and returning food and beverage items to proper area._
- _
Maintain cleanliness of work areas, china, glass, etc. throughout the shift._
- _
Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly._
- _
Present accurate _
final bill to guest and process payment_
._
- _
Perform shift closing on the Point of sales terminal and tally cash and _
credit_
card settlements._
- _
Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas._
- _
Ensures that _
hotel_
brand standards and SOP's are consistently implemented._
- _
Work with fellow staffs and manager to ensure that the restaurant achieves its full potential._
- _
Completes the daily responsibilities that are set for each individual shift._
- _
Complete closing duties, including restocking items, turning off lights, etc._
- _
Conducts monthly _
inventory_
checks on all operating equipment and supplies._
- _
Take an active role in _
coaching_
and developing junior staff._
- _
Any other duties related to food and beverage service assigned by the manager._

Salary:
₹20, ₹25,000.00 per month

Benefits: