SD Calling - Bengaluru, Karnataka, India - Tata Consultancy Services

Tata Consultancy Services

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Resolving incoming client and personnel IT queries on phone.

2 Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

3 Collaborating with internal departments to ensure that IT needs are met.

4 Documenting processes and maintaining service desk records.

5 Asking questions about the problem and explaining possible solutions

6 Dealing with problems for hardware, such as servers, computers and printers, and software programs

Qualifications :

BACHELOR OF ENGINEERING