Coustomer Care Executive - Shiliguri, India - Digital Get Way LLP
1 week ago
Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Job Types:
Full-time, Permanent
Salary:
₹6, ₹25,000.00 per month
Benefits:
- Commuter assistance
- Internet reimbursement
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Shiliguri,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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