Jobs
>
Bengaluru

    Research Executive-CS RV - Bengaluru, India - NielsenIQ

    NielsenIQ
    NielsenIQ Bengaluru, India

    1 week ago

    NielsenIQ background
    Full time
    Description
    Job Description

    ABOUT THE JOB

    Nielsen Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.

    RESPONSIBILITIES

    • Support day to day contacts at the client, contributing to the achievement of client satisfaction targets
    • Build effective relationships with client representatives
    • Own reporting, including report maintenance, business issue analysis, and solution integration
    • Provide training to clients on Nielsen tools and solutions
    • Trouble-shoot and resolve client inquiries related to databases, software, coding, and other key aspects that impact client deliverables
    • Continue to broaden knowledge of client business issues and needs, Nielsen services, and the broader industry
    • Liaise with other teams as necessary (e.g. operations, off-shore partners, technology, and data science) to solve client business questions and inquiries
    • Monitor the progress of inquiries against agreed service levels and escalate any issues to the appropriate team
    • Build and maintain relationships with other client support teams to ensure quality and timely service levels are exceeded
    • Work closely with Practice/Retail Analytic Consulting teams, Operations, and Data Science to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes

    Qualifications

    ABOUT YOU

    The Client Response Associate is responsible for executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support, resolution and triage, and contract & order-to-invoice execution. The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes

    QUALIFICATION

    Good understanding of FMCG industry and trends

    Solid Knowledge of Nielsen products and services

    1-2 years Nielsen Client Service at Response and/or industry experience

    Participation in a Project

    Good interpersonal skills – ability to develop relationships internally and at the client organization

    Strong problem-solving skills, with gradually declining supervision

    Strong time management skills and prioritization ability, with gradually declining supervision

    Able to respond to inquiries of moderate complexity with almost zero supervision

    Able to respond on enquiries of higher complexity with limited supervision

    Strong storytelling skills, able to take clients through the solution offered and get their buy-in and satisfaction

    Able to coach and support Jr. Executives

    Strong levels of clients satisfaction achieved, acknowledgement from the client on a strong mindset to help them, as well as of the results per se.

    Additional Information

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.

    NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

    We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

    Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

    NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

  • NielsenIQ

    Research Executive-cs Rv

    3 days ago

    NielsenIQ Bengaluru, Karnataka, India

    ABOUT THE JOB · Nielsen Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of ...

  • JAA and Associates

    Cs Executive

    1 week ago

    JAA and Associates Bengaluru, India

    **Job description** · - Incorporation of Companies/LLP/Partnership Firms · - Registration of entities under various Statutes · - Drafting of Board Meeting and General Meeting Minutes · - Drafting of Notice, Agenda, Agenda Notes, Attendance Sheets Proxy Forms for Board and General ...

  • Streamlining Workflows Consultncy Private Limited

    Cs Executive

    1 week ago

    Streamlining Workflows Consultncy Private Limited Bengaluru, India

    Skills required: · - Incorporating various business constitutions and advisory on the same to the clients · - Well versed with ROC calendar, the respective due dates of respective forms based on the business constitution. · - Maintaining compliance tracker for all existing and ne ...

  • Capillary Technologies

    Executive, Cs Hub

    5 days ago

    Capillary Technologies Bengaluru, India

    Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management · - Job responsibilities include but are not limited to: · - Leverage product expertise and technical knowledge to delight custo ...

  • NielsenIQ

    Executive-cs Analytics

    1 week ago

    NielsenIQ Bengaluru, India

    **Job Description**: · **About this job**: · This position will be responsible for delighting clients in India through delivering retail measurement insights and analysis. · **Main responsibilities include**: · - Own and lead Retail Measurement analysis and insights for a set of ...

  • Inflow Technologies

    Cs/blr/executive - Credit Services

    1 week ago

    Inflow Technologies Bengaluru, India

    Job title: · CUFY23/CS/BLR/Executive - Credit Services · Description: · **Designation** · Executive - Credit Services · **Location** · Bangalore · **Exp** · 3-4 yrs · **Qualification** Graduate Preferably in Commerce · Requirement: · - Working Knowledge of Debit and Credit, analy ...

  • Jobs for Humanity

    Research Executive

    5 days ago

    Jobs for Humanity Bengaluru, India

    Company Description · Company Name: Nielsen · **Job Description**: · Join our Team at Nielsen · At Nielsen, we believe in partnership and personal growth. By joining our community of nearly 14,000 associates, you become part of a caring environment that supports your success. We ...

  • NielsenIQ

    Research Executive

    1 day ago

    NielsenIQ Bengaluru, India

    **Job Description**: · **ABOUT THIS JOB** · We won't say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind sca ...

  • NielsenIQ

    Research Executive

    3 days ago

    NielsenIQ Bengaluru, Karnataka, India

    **Job Description** ABOUT THIS JOB** · We won't say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter ...

  • BIOS Middle East Group

    List Research Executive

    1 week ago

    BIOS Middle East Group Bengaluru, India

    Bengaluru, KA, India · **About the job List Research Executive**: · List Research Executive · Find prospect companies and contacts from the GCC region (UAE, Oman and Saudi Arabia) through online research and cold calling · - Work with different web tools like zoom info, lusha, , ...

  • Xoxoday

    Data Research Executive

    1 week ago

    Xoxoday Bengaluru, India

    **What is the role?** · We are looking for a Data Research Executive with experience in building a customized B2B database of companies and key contacts with their contact details as per the Sales and Marketing team's requirements. You must be able to perform thorough market rese ...

  • Blue Ocean Ventures

    Executive - Research & Intelligence

    4 days ago

    Blue Ocean Ventures Bengaluru, India

    Educational background: MBA (Marketing, IT, Information Systems, Finance) and B Tech/B. E/MCA/BCA/M Tech · - Work experience: 7-9 years in market research OR market intelligence OR secondary research · - Experience in understanding Company annual reports, Quarterly reports, finan ...

  • iSpeak Corporate services

    Research Operations Executive

    3 days ago

    iSpeak Corporate services Bengaluru, India

    Exciting Opportunity Alert iSpeak Corporate Services is Hiring a Research Operations Executive · Are you passionate about market and business research? Do you thrive in a dynamic and fast-paced environment? Look no further · Qualifications: · Bachelor's & Masters degree in Busine ...

  • APAC Business Headlines

    Data Research Executive:

    3 days ago

    APAC Business Headlines Bengaluru, India

    **Data Research Executive**: · - Searching data related to different Technology and solutions · - Should research about different technology related topics and search the companies accordingly · - Should know how to use different search engines to get more data · - Should have go ...

  • Sprinto

    Market Research Executive

    1 week ago

    Sprinto Bengaluru, Karnataka, India

    Software is eating the world, and SaaS is eating software. If a company is using SaaS software, then that company's data is on the SaaS provider's servers - completely out of the control of the company Hence, there is a natural concern about whether the data shared with the SaaS ...

  • APAC Business Headlines

    Data Research Executive:

    1 week ago

    APAC Business Headlines Bengaluru, India

    **Data Research Executive**: · - Searching data related to different Technology and solutions · - Should research about different technology related topics and search the companies accordingly · - Should know how to use different search engines to get more data · - Should have go ...

  • Sprinto

    Market Research Executive

    1 week ago

    Sprinto Bengaluru, India

    Software is eating the world, and SaaS is eating software. If a company is using SaaS software, then that company's data is on the SaaS provider's servers - completely out of the control of the company Hence, there is a natural concern about whether the data shared with the SaaS ...

  • BIOSME- A ZAINTECH COMPANY

    Market Research Executive

    4 days ago

    BIOSME- A ZAINTECH COMPANY Bengaluru, Karnataka, India

    **Salary**: ₹18, ₹30,000.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Schedule: · - Day shift · Supplemental pay types: · - Commission pay · **Experience**: · - total work: 1 year (preferred) · Work Location: In person ...

  • Entropik Tech

    Market Research Executive

    6 days ago

    Entropik Tech Bengaluru, India

    Conducting market research and gathering data on consumers, competitors, and market conditions. · - Identifying trends and insights in the data and making recommendations to management. · - Prospect research and qualification with a focus on enterprise-scale global companies in t ...

  • Basik Marketing

    Junior Research Executive

    1 week ago

    Basik Marketing Bengaluru, India

    **About us**: · Basik Marketing is the go-to marketing company for Gaming and Esports, providing comprehensive services and solutions to help you reach your business goals. · **Requirements**: · - Responsibilities · **Assist in creation of research, including**: · - Assisting in ...