Customer Relationship Officer - Gandhinagar, India - CSB Bank

CSB Bank

Verified Company

Gandhinagar, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Customer Relationship Officer (Location...MFT978

Retail Banking

Gandhinagar

Required Experience

Years

Posted On
27 Aug 2023

Basic Section
No. Of Openings

Grade

NA
Designation
Others
Closing Date
31 Mar 202 Organisational

Organisation

CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT

Sub Org Unit

Retail Banking

Sub Org Unit

Retail Branch Banking

Sub Org Unit

Retail Branch Banking

Sub Org Unit

West 1 Zone

Sub Org Unit

Others

Sub Org Unit

Others
Branch/Department Code
90 Branch/Department Name
Zonal Administrative Office West
Country
India
Geographic Zone
West
State
Gujarat
City
Gandhinagar
Worksite
Gandhinagar
Worksite

Code

83 Skills

Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION
Minimum Qualification

ANY GRADUATION

CERTIFICATION
No data available

Working Language

No data available

Job Description

Job Role:
Customer Relationship Officer

Job Purpose

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer's financial requirements.

Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential