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    Back Office Executive - Ahmedabad, India - U-Connect Global Services Pvt Ltd

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    Description
    JobDescription:
    • Performvarious backoffice tasks to ensure the smooth operation ofinternational BPO processes.
    • Manage andmaintain documentation records and databasesefficiently.
    • Coordinate with other teams tofacilitate seamless workflow andcommunication.
    • Handle incoming and outgoingcorrespondence via email phone calls and otherchannels.
    • Assist in data entry data managementand data analysis tasks.
    • Ensure compliance withcompany policies and procedures.
    • Support theteam in resolving customer queries andconcerns.
    • Collaborate with internationalclients and stakeholders to address their needs andrequirements.
    • Prepare reports presentations anddocuments as required.
    • Contribute to processimprovement initiatives to enhance efficiency andeffectiveness.
    • Maintain confidentiality andsecurity of sensitive information.
    • Stay updatedwith industry trends and best practices in backoffice operationsand BPO services.
    • Adhere to performance targetsand quality standards set by thecompany.
    Requirements:
    • Bachelorsdegree in any field or equivalent workexperience.
    • Prior experience in backofficeoperations or international BPO environmentpreferred.
    • Proficiency in Microsoft Officesuite (Word Excel PowerPointOutlook).
    • Excellent communication skills bothwritten and verbal.
    • Strong organizational andmultitasking abilities.
    • Attention to detail andaccuracy in data handling.
    • Ability to workindependently as well as part of ateam.
    • Adaptability to changing priorities anddeadlines.
    • Willingness to work in shifts as perbusiness requirements.
    • Familiarity with CRMsoftware or similar tools is a plus.
    • Fluency inadditional languages may be advantageous in an international BPOsetting.
    Benefits:
    • Competitivesalary package
    • Health insurancecoverage
    • Paid time off andholidays
    • Opportunities for career growth anddevelopment
    • Dynamic and multicultural workenvironment
    • Employee discounts andperks
    • Training and supportprograms
    ApplicationProcess:
    • Interestedcandidates are invited to submit their resume/CV along with a coverletter highlighting relevant experience andskills.
    • Shortlisted candidates will becontacted for further assessment orinterviews.
    • We are an equal opportunityemployer and welcome applications from diversebackgrounds.

    bpo,communication,operations


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