Product Manager-1 - Mumbai, Maharashtra, India - Nivoda
Description
About Nivoda -
Nivoda's B2B diamond and gemstones marketplace allows jewellery retailers to save time and money whilst gaining access to a global diamond supply at the best prices, with zero inventory risk.
With a team of over 300 dedicated employees around the world and a wealth of experience in the industry, Nivoda has developed an award-winning solution that enables jewellery businesses of any size, in any location, to buy and sell diamonds in the most profitable, efficient and hassle-free manner.
Over the course of the last six years, Nivoda has evolved into a global platform recognised for its innovation, customer service and ability to deliver a seamless, reliable and efficient experience.
We offer:
- Dynamic working environment in an extremely fast-growing company
- Work in an international environment
- Work in a pleasant environment with very little hierarchy
- Intellectually challenging, play a massive role in Nivoda's success and scalability
- Flexible working hours
This role is part of the Customer Experience team focused on payments experience.
What will you work on?
- Customer Research: (30%)
- Data: (30%)
- Product Development: (40%)
Key Problem Statements:
- Which regions should we expand our digital payment experience next and how?
- How can we automate our internal financial operations to improve the customer payment experience?
- Clear and effective written and oral communication skills with the ability to interact and influence stakeholders
- Experience with data querying languages like SQL (Others would be a plus)
- Understanding of payments and financial operations
- Structured problem solver. You can identify user and business problems and use technology to solve them efficiently
- A strong interest and understanding of the product management role
- 12 years of experience (any role) in tech startups (fintech would be a plus).
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